Returns & Refunds policy

At Ushm Essence, customer satisfaction is our priority. Due to the handcrafted and personal nature of our products, we currently do not accept returns unless the product arrives damaged or defective.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with order details and clear images of the product.

Once approved, we will offer a replacement or initiate a refund as applicable. Refunds are processed to the original payment method within 7–10 business days.

For any concerns, please reach out to us at official@ushmessence.in.

SHIPPING POLICY PAGE

We offer reliable and timely shipping across India. All orders placed on Ushm Essence are carefully packed and dispatched within 24–48 hours of order confirmation.

Delivery timelines typically range between 3–7 business days depending on your location. During peak seasons or promotional periods, delivery times may vary slightly.

We provide free or standard shipping options as mentioned on the product page at checkout. Once your order is shipped, tracking details will be shared via email or SMS.

If you have any questions regarding shipping, feel free to contact us at official@ushmessence.in

CONTACT US

We’d love to hear from you!

📍 Brand Name: Ushm Essence

📧 Email: official@ushmessence.in

📞 Phone: +91-9934957146

📦 Shipping Location: India

For order-related queries, custom gifting, or general support, feel free to email us or use the contact form below. Our team typically responds within 24 hours.